The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Service
“Room service was incredibly efficient, arriving fast even late at night, ensuring our comfort throughout our stay.” view full review
Buffet Delight
“The breakfast buffet offered an impressive variety for both adults and kids, making it great value for money.” view full review
Excellent Room
“The room was impeccably clean, comfortable, and quiet, making it a perfect retreat after a long day.” view full review
Thoughtful Amenities
“The Regency Club Lounge provided a welcoming atmosphere and extended hours, ensuring convenience and comfort during my extended stay.” view full review
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Phạm Hùng
Keangnam Landmark Tower 72
2.1
km
Museum
Hanoi Museum
1.8
km
Museum
Vietnam Museum of Ethnology
3.5
km
Stadium
My Dinh Stadium
1.7
km
Tower
Keangnam Hanoi Landmark Tower
1.8
km
Park
Thu Le Zoo Hanoi
4.2
km
My Dinh National Stadium
870 m
Hoang Office Hanoi
680 m
Keangnam Tower 72nd Floor
3D Gallery
1.8
km
Museum
Bao tang Hau can
1.1
km
Cho My Dinh
1.2
km
The gioi di dong
1.3
km
Landmark72 Tower
Sky 72 Observatory
2.1
km
Church
Hanoi International Fellowship @ Detech
1.4
km
Thi Cam Temple
1.6
km
Dinh Mai Dich
1.6
km
Mall
The Garden Shopping Center
1.7
km
VNU - University of Engineering and Technology
2.1
km
CGV CINEMA IpH
1.8
km
Cho dau moi Xuan Thuy
1.8
km
Toa nha Bo Ke hoach va Dau tu
1.8
km
Nha lam viec Bo Lao dong
1.8
km
Mall
Indochina Plaza Hanoi
1.8
km
Vietnam Judicial Academy
2.2
km
Market
Cho Dong Xa
1.9
km
A4703
CUC Gallery
1.9
km
Dien may pico
2.1
km
Dinh Lang Me Tri Ha
2.2
km
Market
Cho Me Tri
2.2
km
Nearby
Sinh vien Cong giao Phu My
580 m
Restaurants
Adobi Buffet
590 m
Nguyen Co Thach Street 3rd Floor
Gapama Coffee Shop
1.0
km
Number 1
Alafolie Bakery
900 m
No 12A
Thien Loc Restaurant
1.1
km
101-102
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
comfortable rooms
location
limited dining variety
8.0/10
Great
Rooms
8.4
Location
7.1
Service
8.9
Dining
7.5
Guest reviews
8.0/10
based on 15 reviews
8.1
8.1/10 based on 143 reviews
Anthony
United Kingdom,
June
2024
8.6/10
The hotel offers nice, spacious rooms with comfortable bedding and a lovely spacious bathroom. The service is friendly and supportive, making my stay enjoyable. The location is convenient, with easy access to various landmarks. The dining experience was good, offering a variety of tasty options. The facilities provided were excellent, enhancing my overall stay.
Rooms
9.0
The room was spacious and clean with all amenities, including a shower and a bathtub.
Service
9.0
The service was lovely and polite, ensuring a pleasant experience.
Location
8.0
The hotel's location is welcoming and convenient, making it easy to navigate around the area.
Dining
8.0
The dining experience was good and offered a variety of tasty options.
Facilities
9.0
The facilities provided were excellent, meeting all my needs during the stay.
Anne
United States,
June
2024
7.6/10
The hotel offers spacious, clean rooms with a full window wall overlooking the swimming pool and a nearby stadium, equipped with all amenities, although lacking some finesse. The service is extremely friendly and professional, catering to various needs. The location is ideal for business purposes but slightly distant from the city center. The dining experience leaves more to be desired with limited options. Overall, a good choice with room for improvement.
Rooms
8.0
The room was spacious and clean, featuring both a shower and a bathtub.
Service
9.0
The service was remarkable, with friendly and approachable staff.
Location
7.0
The location is suitable for business but slightly distant from the city center.
Dining
6.0
The dining options were somewhat limited, not meeting high expectations.
Facilities
8.0
The facilities were modern and satisfactory.
David
United Kingdom,
June
2024
7.8/10
The Crowne Plaza West Hanoi is a gem with friendly staff and comfortable rooms, although the dining options could be better. The location is convenient for business travelers but lacks some variety for leisure guests.
Rooms
8.0
The rooms at the Crowne Plaza West Hanoi were well-appointed, clean, and spacious, equipped with all necessary amenities. The only drawback is the need for some finesse and more diversity in room design.
Service
9.0
The staff at the hotel are dedicated to providing remarkable and impeccable service, ensuring a pleasant and welcoming stay for guests.
Location
6.0
While the hotel is good for business purposes due to its location outside the city center, leisure travelers might find the area lacking in attractions and variety.
Dining
7.0
The dining experience at the Crowne Plaza was satisfactory, but could use more variety and flavors to enhance the overall experience.
Facilities
9.0
The hotel facilities are excellent, catering to various needs including an executive lounge with a good selection of food and drinks.
Jamie
United Kingdom,
April
2024
8.6/10
I had a wonderful stay at Crowne Plaza Hanoi. The rooms are spacious, well-decorated in Vietnamese style, and offer a lovely view of the swimming pool and nearby stadium. The service was top-notch, with friendly staff going out of their way to assist guests. The location, though not in the bustling Old Quarter, is still convenient for exploring the city. The dining experience was enjoyable, especially at the Barista cafe in the lounge. The facilities were excellent overall.
Rooms
9.0
The rooms are huge, well-decorated in Vietnamese style, and offer a great view of the swimming pool.
Service
9.0
The staff at Crowne Plaza Hanoi are incredibly kind and friendly, always going the extra mile to ensure a pleasant stay.
Location
8.0
The hotel's location is not in the Old Quarter but still convenient for exploring the city, providing a quieter environment away from the hustle and bustle.
Dining
8.0
The dining options, especially at the Barista cafe in the lounge, were varied and enjoyable.
Facilities
9.0
The hotel offers a range of facilities that enhance the overall stay experience.
John
United States,
March
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, with a nice view of the swimming pool and the nearby stadium. The staff was incredibly helpful and polite, always attentive to every need. The location, although not in the Old Quarter, was convenient and away from the hustle and bustle, providing a quiet atmosphere. The dining experience, while not exceptional in taste, offered a satisfying buffet breakfast. The facilities met my expectations and added to the comfortable stay.
Rooms
8.0
I stayed in room #1115, which overlooked the swimming pool and had a view of the nearby stadium. The room was pretty standard but quite spacious, with a full window wall from the bathtub to the room. The beddings were comfortable, and the bathroom was spacious.
Service
9.0
The service at this hotel, from the staff to the food outlets and Sales team, was top-notch. Everyone was helpful, polite, and very attentive to even the smallest requests.
Location
7.0
The hotel is located in a newly developed area of Hanoi, a bit far from the Old Quarter but not too distant from the city. It's across from a Highlands coffee, and although not in the most bustling area, it offers a quieter setting away from the touristy spots.
Dining
7.0
The dining experience, while lacking in taste variety, provided a satisfying buffet breakfast with various selections for both adults and kids.
Facilities
8.0
The hotel facilities were up to par, offering the amenities needed for a comfortable stay.
Marilyn
United States,
March
2024
8.6/10
I had a wonderful stay at the hotel with a fantastic view of the nearby stadium from my room overlooking the swimming pool. The service was top-notch, with attentive staff providing their best. The location, while not in the bustling old quarter, was easy to find and convenient. The dining experience was delightful, offering a satisfying buffet breakfast. The facilities were impressive, making my stay truly enjoyable.
Rooms
9.0
My room had a great view of the nearby stadium and overlooked the swimming pool.
Service
9.0
The staff was like a boss, very attentive and dedicated to providing excellent service.
Location
8.0
The hotel is not far from the city and offers a view of the nearby stadium.
Dining
8.0
The dining experience was fantastic, with a variety of options and good coffee.
Facilities
9.0
The facilities were top-notch and added value to my stay.
Charles
United Kingdom,
February
2024
8.0/10
I had a wonderful stay at Crowne Plaza West Hanoi. The rooms were spacious, comfortable, and well-appointed, making me feel right at home. The staff was fantastic, providing excellent service with a friendly and approachable attitude. While the location isn't the most convenient for sightseeing, it's great for business travelers needing to be on this side of the city.
Rooms
8.0
The rooms are pretty standard but spacious, with comfortable beddings and a nice bathroom offering a full window wall from the bathtub.
Service
9.0
The service here is top-notch, with highly professional staff who pay attention to every detail of your stay.
Location
7.0
The hotel's location is good for business purposes on this side of the city, but a bit far from the Old Quarter and central tourist spots.
Dining
7.0
The dining experience was fine, with tasty options although limited in variety. The vegetarian choices were delicious.
Facilities
9.0
The hotel facilities are great, offering everything from room service to tours and ticket assistance.
friendly staff
location
Walter
United States,
January
2024
7.4/10
The hotel offers comfortable rooms with a view of the nearby stadium and a full window wall from the bathtub. The service is attentive and caters to guests' needs, although the location is a bit far from the city center. The dining experience is value for money with good coffee options. The facilities are modern and satisfy guests' needs.
Rooms
7.0
The rooms are pretty standard and pretty spacious with comfortable beds.
Service
8.0
The staff is very attentive to your needs and provides their utmost best.
Location
6.0
The hotel is not in the greatest location and slightly far from touristy places, but it's welcomes guests warmly.
Dining
8.0
The dining experience offers many options and good coffee, making it value for money.
Facilities
8.0
The hotel provides clean rooms, modern facilities, and satisfying buffet breakfast.
Friendly staff
Far location
Percy
United Kingdom,
December
2023
8.0/10
The hotel offers stunning rooms with a minimalistic design and spacious layout. The service is extremely friendly and helpful, ensuring a pleasant stay. Although the location is not in the city center, it is conveniently close to popular areas. The dining experience is value for money, offering a satisfying buffet breakfast. The facilities provided enhance the overall experience.
Rooms
8.0
The room was absolutely stunning with a minimal interior design and really spacious.
Service
9.0
The service is extremely friendly and approachable, especially the Sales team.
Location
7.0
The location is not the greatest but convenient, with easy access to popular areas.
Dining
8.0
The dining experience is value for money, offering a satisfying buffet breakfast.
Facilities
8.0
The facilities provided enhance the overall experience.
John
United Kingdom,
December
2023
7.8/10
I truly enjoyed my stay at Crowne Plaza West Hanoi. The rooms were well-appointed and overlooked the swimming pool with a view of the nearby stadium. The staff were great, providing remarkable service and making me feel truly welcome. I would go back to Hanoi and look forward to staying here again.
Rooms
8.0
The rooms were well-appointed and had a nice view of the pool and stadium.
Service
9.0
The staff dedicated to my wellness and provided impeccable service, even offering a late check-out.
Location
7.0
The hotel is located in the West Hanoi business area, a bit far from the city center but convenient for business travelers.
Dining
7.0
The dining experience was nice, with generous and varied options.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, and laundry services.
Friendly staff
Far location
Henry
United States,
December
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were large, very quiet, and beautifully designed in Vietnamese style. Everything was super clean, and the swimming pool was amazing. However, the location was a bit far from the hustle and bustle of the Old Quarter in Hanoi. The service was top-notch, especially from the professional and friendly staff who made my experience truly memorable.
Rooms
10.0
The rooms were large, very quiet, and beautifully designed in Vietnamese style. Super clean and amazing swimming pool.
Service
9.0
The service was exceptional, with professional, friendly staff that made my stay truly enjoyable.
Location
8.0
The hotel is located in beautiful Hanoi, a bit far from the Old Quarter but not very far from the city center. The smiles and warmth of the staff truly made me feel welcome.
Dining
8.0
The dining experience was good, with various selections for adults and kids at the buffet. It covered most Eastern and Western diets well.
Facilities
9.0
The facilities were great, making my stay even more enjoyable.
William
United Kingdom,
October
2023
7.8/10
The hotel offers spacious rooms with full amenities that are super clean, featuring a nice swimming pool even during peak periods. The comfortable beddings and spacious bathroom enhance the overall stay. However, the dining options may be limited for vegetarians.
Rooms
9.0
The rooms are spacious and come with full amenities. They are super clean with comfortable beddings and a nice spacious bathroom.
Service
8.0
The service is really good, with courteous and friendly staff who are very attentive to your needs, no matter how small the request.
Location
7.0
The hotel is located in a newly developed area of Hanoi, which is over 10 kilometers from the Old Quarter. While not the greatest location in terms of proximity to tourist spots, it offers a quiet environment away from the hustle and bustle.
Dining
7.0
The dining experience, though mostly the same, may have limited options for vegetarians. However, the buffet breakfast is satisfying and complements the service and modern facilities.
Facilities
8.0
The hotel facilities are well-maintained and modern, offering a nice swimming pool for guests to enjoy.
Edward
United Kingdom,
October
2023
8.4/10
I had a fantastic experience at Crowne Plaza West Hanoi. The rooms were well-appointed, with a view of the nearby stadium, and the staff were great. I look forward to staying here again, overlooking the swimming pool and the stadium.
Rooms
8.0
The rooms are well-appointed with a view of the nearby stadium, although there's only one overhead shower.
Service
9.0
The staff at Crowne Plaza West Hanoi are attentive and dedicated to providing their utmost best service. They even have an executive lounge on the 24th floor with a good selection of food and drinks.
Location
7.0
The location is not very far from the city center but about 30 minutes away from the Old Quarter area. It's great for business travelers needing to be on this side of the city.
Dining
9.0
The dining experience at the hotel is amazing, especially with satisfying buffet breakfast options. The Barista cafe at the lounge is a great spot to unwind.
Facilities
9.0
The hotel facilities are top-notch, offering everything you need for a comfortable stay.
Comfortable Rooms
Limited Shower Options
Tom
United Kingdom,
June
2023
8.0/10
My stay at the hotel was fantastic! The rooms were super clean and comfortable, with a nice view from the 16th floor. The swimming pool was a great addition, too. However, the location, although not far from the city, was not the greatest. But being across from a Highlands coffee was convenient.
Rooms
9.0
The room I stayed in was comfortable, clean, and had a good view from the 16th floor.
Service
9.0
The staff at this hotel is highly professional, attentive to detail, and really helpful. They offer a range of services from room service to car hire, making the stay hassle-free.
Location
7.0
The hotel's location is not the greatest, but it's not far from the city and provides easy access to places like Landmark72, BigC, and the Old Quarters.
Dining
7.0
The dining experience covered a wide range of eastern and western diets, making dining easy for guests. However, the taste was not exceptional.
Facilities
8.0
The facilities at the hotel were top-notch, with a nice swimming pool and clean amenities for guests to enjoy during their stay.
Bert
United Kingdom,
June
2023
7.8/10
The hotel offers clean and comfortable rooms with a nice swimming pool. The service is attentive and caring, though the location is not the best. Dining options are varied despite the high prices.
Rooms
8.0
My room was comfortable, clean, and had a good view.
Service
9.0
The service here is really good. They care about your needs and make you feel like a valued guest.
Location
7.0
The location may not be ideal, but it's good for business trips in the West Hanoi area.
Dining
7.0
The dining options cover various diets, but the taste is not exceptional for the price.
Facilities
8.0
The facilities are quite nice and clean, and the swimming pool is a nice addition.
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